Author Archive:

Happiness is not a goal

Interview by Armin Forstner In his book Are you Ready to Succeed? Dr Rao refers to a parable[1]which goes like this: An old Cherokee chief was teaching his grandson about life… ‘A fight is going on inside me,’ he said to the boy. ‘It is a terrible fight and it is between two wolves. ‘One is evil –…

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The Ripple Effect

By Armin Forstner When you throw a stone into the middle of a quiet lake, you immediately see the ripple effect on the water’s surface. In a social context, it is more difficult to follow the ripples from the actions you take or the interactions you have with other people. In any case, every time…

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Leadership Transition

New Role, New Challenges By Declan Noone Transitioning to a new role is an exciting time. It brings with it many positive emotions, but also some negative ones, such as fear and anxiety over what this new challenge will bring. It can be a period of increased personal and professional change. Your leadership style, personality…

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Identifying your polarities

 (and their impact on you)   By Declan Noone     As we face into 2019, we take stock of what has come to pass in 2018 and orientate our view towards what we want to achieve as a leader, as a team and as an organisation.   However, in looking back we have a…

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Power does not equal Presence

By Declan Noone   Over the course of my travels in 2018 I have been very fortunate to have met a multitude of leaders. A diverse group with regards to seniority, expertise, skills, adaptability, curiosity, and gender. Yet as I reflect back, there are a number of personalities that immediately come to the forefront of…

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D&I culture needs to POP!

People – Opinions – Processes from the start up in your Diversity and Inclusion strategy. By Armin Forstner, Managing Partner, Serrano 99   In my hometown Vienna, I recently addressed the audience at the fair.versity exhibition and conference on: Diversity and Entrepreneurship   This topic is close to my heart because not only am I…

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Living vs Leading Change

By Armin Forstner, Managing Partner, Serrano 99 Management Consulting   Every day brings a new set of challenges and opportunities. Some of which you have foreseen and others which come right out of the left field. Consequently, change is a constant in our worlds, sometimes we require external catalysts to initiate a change, and on…

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Positive Brainstorming: TIC TAC TALK

By Declan Noone   Have you ever had a great idea while showering? That ‘aha’ moment, for me is priceless because this ‘aha’ usually comes after a period of frustration. Frustration because I haven’t been able to find that great idea or solution to the challenge I or my team face.   What happens prior…

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How to learn from mistakes

By Declan Noone In today’s highly complex and competitive workplace, are we constructing a culture that strives for and rewards perfection to the detriment of honest and authentic endeavour and the risks associated with that? Well, in 2017, the NHS reported that one third of all work-related sick certificates were for mental health issues,[1]and a…

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Creating Customer Centric Mindsets

Interview by Declan Noone   Small and Medium Enterprises (SMEs) are the backbone of the European economies. In Ireland, according to the Central Statistics Office, there are 248,344 SMEs employing in excess of 960,000 people, and in the UK as of December 2017, there were 5.7 million SMEs, which was over 99% of all businesses.[1]In…

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