By Rasmus Hougaard
During the summer of 2015, Pierre Nanterme, Accenture’s CEO, announced that the global professional services company would reimagine its performance management system. The company found that after decades of serving its purpose, the system had become massively demotivating. Accenture’s global workforce had changed. Their people – and your people – are not motivated by being a number on a performance rating scale. Rather, today’s workforce is increasingly looking for meaning, human connectedness, true happiness and a desire to contribute positively to the world. Nanterme and his leadership team realised that Accenture needed a better way to lead for these foundational human desires and better engage with their 425,000-plus employees to speak to their intrinsic motivation.
Accenture is no outlier. A global movement is taking place in the C-suites of thousands of progressive organisations like Marriott, Starbucks, and LinkedIn. The question the leaders of these organisations ask themselves is, ‘How can we create more human leadership and people-centred cultures where employees and leaders are more fulfilled and more fully engaged?’
